The Union government on Friday, April 11, launched a dedicated ‘Global Tariff and Trade Helpdesk’ aimed at assisting Indian traders in navigating complex trade challenges arising from global uncertainties, including tariff measures introduced by US President Donald Trump.
In an official notification, the government announced that the Directorate General of Foreign Trade (DGFT) has made the helpdesk operational. The platform is designed to address a wide range of concerns related to international trade, such as import-export difficulties, sudden import surges or dumping practices, EXIM clearances, logistics and supply chain disruptions, financial and banking hurdles, regulatory compliance issues, and other trader-related suggestions or grievances.
The move comes as part of the government’s broader effort to strengthen support systems for Indian businesses facing unpredictable global trade dynamics.
“The department of commerce and DGFT are actively tracking developments in global trade, particularly in relation to tariff changes, import surges, and export-related challenges. Given the evolving trade landscape and the introduction of various tariff and counter-tariff measures, there may be both new export opportunities and heightened import pressures from specific countries or product sectors. Exporters and importers experiencing such shifts are encouraged to share their inputs and suggest potential support measures. In this context, DGFT has operationalised a dedicated ‘Global Tariff and Trade Helpdesk’ to assist stakeholders in navigating emerging trade issues,” the notice said.
