In a major step to enhance voter convenience, the Election Commission of India (ECI) has rolled out a new Standard Operating Procedure (SOP) on Wednesday, June 18, that ensures the delivery of Electors Photo Identity Cards (EPICs) within 15 days of any update in the electoral rolls.
This applies to both newly enrolled voters and existing electors who update their details.
The newly introduced system includes real-time tracking of EPICs, starting from the moment the Electoral Registration Officer (ERO) generates the card, all the way through to its delivery via the Department of Posts (DoP).
Electors will be notified of each step through SMS alerts, ensuring transparency and improved service communication.